Privacy Policy

Last updated: November 2024

Soil’d Yourself ("we," "our," "us") is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, store, and disclose personal information, including when using third-party software applications.

1. Information We Collect

We may collect the following information when you interact with us:

Personal Information (PII): such as your name, contact details (email, phone number), and payment information.
Usage Data: information about how you interact with our website, services, and third-party software applications.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our products and services.
Process transactions and manage orders.
Communicate with you about updates, promotions, and service information.
Comply with legal obligations.

3. Use of PII in Third-Party Software Applications

We may share your PII with trusted third-party software applications and service providers to support our operations, including:

Payment processors for secure transactions.
Analytics providers to help us monitor and improve website performance.
Marketing platforms for communication about promotions and updates.
Customer service platforms to support customer inquiries.

These third parties are only permitted to use your information for the purposes outlined in this policy and must adhere to privacy and security standards consistent with our own.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

5. International Data Transfers

Some third-party providers we use may be located outside of Australia. When transferring personal information internationally, we ensure these providers comply with Australian privacy standards or equivalent protections.

6. Information Sharing

We do not sell your personal information. We may share it with:

Service providers who help us operate our business and support our software applications.
Legal or regulatory authorities as required by law.

7. Data Security

We implement reasonable security measures, including data encryption and regular security audits, to protect your information from unauthorized access, disclosure, or misuse. We also provide training for our staff on data security best practices.

8. Your Rights

You have the right to:

Access your personal information.
Correct any inaccuracies in your information.
Request deletion of your personal data, where applicable.
Manage communication preferences, including opting out of marketing communications.

To exercise these rights, contact us at aaron@diydirt.com.au. We will respond in accordance with applicable laws.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve your experience on our website. You have the option to manage or disable cookies through your browser settings, but this may impact site functionality.

10. Changes to this Privacy Policy

We may update this policy periodically. When we make significant changes, we will notify you via email or an announcement on our website. The latest version will always be available on our website.

For questions or concerns, contact us at:

Soil’d Yourself
Email: aaron@diydirt.com.au
Phone: 0424 596 843

SOIL'D YOURSELF

Privacy Policy